Ganja Express Dispensary Privacy Policy

Effective Date: July 31, 2026

At Ganja Express Dispensary (“Ganja Express,” “we,” “us,” or “our”), we are committed to protecting your privacy and ensuring that your personal information is handled safely, securely, and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, place an online order, enroll in our loyalty program, or otherwise use our services.

Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read and understand this Privacy Policy and consent to the collection, use, and disclosure of your information as described below.

1. Business Information

Business Name: Ganja Express Dispensary

Operated by: UPSTATENY CANNABIS, LLC

Address:
626 Oriskany Blvd
Yorkville, NY 13495

License Number: OCM-RETL-25-000279

Website: https://ganjaexpressdispensary.com

Email: [email protected]

Phone: (315) 507-2577

2. Eligibility

Our website, products, and services are intended solely for individuals who are 21 years of age or older, or who are otherwise legally authorized under applicable New York law to purchase cannabis products.

We do not knowingly collect personal information from individuals under the age of 21.

3. Information We Collect

A. Personal Information

Personal information may include:

Full name
Email address
Telephone number
Mailing or delivery address
Date of birth (for age verification)
Government-issued identification when required by law
Account login information
Loyalty program information
Payment information (processed securely through third-party payment providers)

B. Non-Personal Information

We may automatically collect information including:

IP address
Browser type
Device type
Operating system
Referral website
Pages viewed
Time spent on our website
Clickstream data
Cookie information

4. How We Collect Information

Information You Provide

Including when you:

Create an online account
Place an online order
Subscribe to email or SMS communications
Join our rewards or loyalty program
Contact customer service
Submit inquiries or feedback
Participate in promotions or giveaways

Automatically Collected Information

We may automatically collect information through:

Cookies
Analytics tools
Server logs
Similar technologies

Information from Third Parties

We may receive information from trusted third-party service providers, including:

Payment processors
Website hosting providers
Online ordering platforms
Marketing providers
Loyalty program providers
Delivery service providers (where available)

5. How We Use Your Information

We use your information to:

Process and fulfill online orders
Verify your legal purchasing age
Facilitate pickup or delivery where permitted
Process payments
Provide customer support
Respond to questions and requests
Improve our products, website, and services
Personalize your shopping experience
Administer our rewards program
Send promotional emails or SMS messages if you have opted in
Detect fraud and protect our business
Maintain the security of our website and systems
Comply with applicable federal, state, and local laws, regulations, and licensing requirements

6. Sharing Your Information

We do not sell or rent your personal information to third parties for their independent marketing purposes.

We may share information with:

Service Providers

Trusted vendors providing services such as:

Website hosting
Online ordering
Payment processing
Marketing
Analytics
Loyalty programs
Customer support
Delivery services (where applicable)

Legal Compliance

We may disclose information when required by:

Applicable law
Court order
Government agency
Regulatory authority
New York State cannabis regulations

Business Transactions

Your information may be transferred if Ganja Express Dispensary is involved in:

Merger
Acquisition
Sale of assets
Bankruptcy
Corporate restructuring

Protection of Rights

We may disclose information when reasonably necessary to:

Prevent fraud
Protect customers
Protect employees
Protect company property
Investigate security incidents

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Improve website functionality
Remember your preferences
Analyze website traffic
Measure website performance
Enhance your browsing experience

You may disable cookies through your browser settings, although doing so may affect certain website functionality.

8. Marketing Communications

If you choose to receive promotional communications, we may send:

Product announcements
Promotions and special offers
Store events
Educational cannabis content
Loyalty rewards updates
Order notifications

You may unsubscribe at any time by:

Clicking the unsubscribe link in our emails
Replying STOP to SMS messages (where applicable)
Contacting us directly

9. Your Privacy Rights

Subject to applicable law, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of certain personal information
Withdraw marketing consent
Update your account information

Certain information may be retained where required by law or regulatory obligations.

10. Data Security

We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, disclosure, alteration, misuse, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

11. Data Retention

We retain personal information only for as long as reasonably necessary to:

Complete transactions
Maintain customer accounts
Comply with legal obligations
Resolve disputes
Enforce our agreements

12. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review their privacy policies before providing any personal information.

13. Children’s Privacy

Our website is intended only for individuals who are 21 years of age or older.

We do not knowingly collect personal information from anyone under 21 years of age. If we learn that we have inadvertently collected such information, we will promptly delete it as required by applicable law.

14. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

Any updates will be posted on this page with a revised Effective Date. Continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

Ganja Express Dispensary
UPSTATENY CANNABIS, LLC
626 Oriskany Blvd
Yorkville, NY 13495

Website: https://ganjaexpressdispensary.com

Email: [email protected]

Phone: (315) 507-2577

Last Updated: July 31, 2026